Smart EV Charger

Common Problem

  • 1.Could you introduce Renac EV Charger?

    This is an intelligent EV charger for residential and commercial applications, the production includes a single phase 7K three phase 11K, and three phase 22K AC charger. All EV chargers are “inclusive” in that they are compatible with all brand EVs that you can see in the market, no matter if it is Tesla. BMW. Nissan and BYD all other brands of EVs and your diver, it all works just that fine with Renac charger.

  • 2.What type and model of charger port are compatible with Renac EV charger?

    EV charger port type 2 is the standard configuration. Other charger port types, for example, type 1, USA standard, etc. are optional (compatible, if needed please remark ) All connectors are according to IEC standards.

    What type and model of charger port are compatible with Renac EV charger

  • 3.What is the dynamic load balancing function of EV charger?

    Dynamic load balancing is an intelligent control method for EV charging that allows EV charging to run simultaneously with the home load. It provides the highest potential charging power without affecting the grid or household loads. The load balancing system allocates available PV energy to the EV charging system in real-time. As a result, the charging power can be instantaneously limited to meet the energy constraints caused by the consumer’s demand, the allocated charging power may be higher when the energy usage of the same PV system is low on the conversely. In addition, the PV system will prioritize between home loads and chargers. 

    What is the dynamic load balancing function of EV charger

  • 4.What is multiple work mode of EV charger?

    The EV charger provides multiple working modes for different scenarios.
    Fast Mode charges your electric vehicle and maximizes the power to meet your needs when you are in a hurry.
    PV mode charges your electric car with residual solar energy, improving solar self-consumption rate and providing 100% green energy for your electric car.
    Off-peak mode automatically charges your EV with intelligent load power balancing, which rationally utilizes the PV system and grid energy while ensuring that the circuit breaker will not be triggered during charging.
    You can check your App about the work modes including fast mode, PV mode, and off-peak mode.

    What is multiple work mode of EV charger

  • 5.How to support intelligent Valley price charging to save cost?

    You can enter the price of electricity and charging time in the APP, the system will automatically determine the charging time according to the price of electricity in your location, and choose a cheaper charging time to charge your electric car, the intelligent charging system will save your charging arrangement cost!
    How to support intelligent Valley price charging to save cost

  • 6.How to choose charging mode?

    You can set it in the APP meanwhile which way would you like to lock and unlock your EV charger including the APP, RFID card, plug and play. 

    How to choose charging mode

  • 7.How do know the charging situation by remote?

    You can check it in the APP and even look at all intelligent solar energy storage system situations or change charging parameters.

    How do know the charging situation by remote

  • 8.Is Renac EV charger compatible with other brands’ inverter or storage systems? If so, need to change else?

    Yes, it is compatible with any brand’s energy system. But need to install an individual electric smart meter for the EV charger otherwise can’t monitor all data. The meter installation position can be chosen from position 1 or position 2, as the following picture.

     EV charger

  • 9.Under PV mode in PV system as long as there is solar energy it can be charged right?

    No, It should arrive start voltage and then can charging, its activated value is 1.4Kw(single phase)or 4.1kw(three phase) meanwhile start the charging process otherwise can’t start charging when not sufficient power. Or you can set get power from the grid to meet charging demand.

  • 10.Does the protection function for the EV charger?

    This type of EV charger has AC overvoltage, AC undervoltage, AC overcurrent surge protection, grounding protection, Current leakage protection, RCD, etc.

  • 11.Does the charger support multiple RFID cards?

    The standard accessory includes 2 cards.If required, please copy more cards, there is no restriction on the quantity of the card.

  • 12.Does the EV charger support a bi-directional flow of electric energy?

    The EV charger only supports charging the car, not discharge from the car to the grid.